Work
2025
Engineering
Bouncie · May 2025 – Present · Remote
- Architected, built, and deployed a legal management system to comply with incoming legal requests from government entities, including a portal to manage requests, communicate with requestors, and automatically compile necessary data. This has turned what was once a laborious and very manual workflow into a fully automated solution.
- Architected, built, and deployed a sales management portal enabling sales to manage quotes for individual and fleet customers with custom discounts and tailored pricing.
- Architecting and building a data pipeline for the accounting team to transform transaction data from multiple 3rd party services into a new accounting platform for greater visibility.
2022
Senior Director of Engineering
Automattic · January 2022 – May 2025 · Remote
- Managing 3 Engineering Directors across 11 highly distributed teams and 75+ engineers working on all things payment related for Automattic products.
- Working with key stakeholders to define roadmap, priorities, OKRs, and KPIs towards our flagship product, WooCommerce Payments.
- Working with external contractors to support our QA efforts as well as providing additional maintenance allowing our teams to focus on feature development.
- Supporting engineering career growth by providing mentorship to engineering managers, and continuing to support our developer apprenticeship program.
2020
Director of Engineering
Automattic · October 2020 – January 2022 · Remote
- Oversaw the growth of our engineering group from 2 teams and 21 engineers to 12 teams and 75+ engineers in less than 18 mos.
- During this time our engineering teams took a barely released product to 18 countries, 100+ currencies, 6 additional payment methods, and 2.5+MM installs along with many more features.
- Worked with engineering managers to create team handbooks, onboarding materials, team rituals, project management processes, and other tools they would need to build their teams from scratch.
- Ensured that all engineering managers had clear expectations for themselves, and provided that clarity to the members of their team.
- Facilitated the deployment of an additional 1.5MM in additional spending for external contractors through 2022.
- Provided the technical direction between our engineering teams and our strategic payment partners to ensure that blockers are anticipated and roadmaps stay aligned.
- Built an architectural leadership group, contributed to the developer apprenticeship group, and mentored engineering managers to invest in engineering leadership growth.
2020
Senior Engineering Manager
Automattic · February 2020 – October 2020 · Remote
- Oversaw 2 engineering teams of 14 highly distributed engineers
- Managed 1 engineering manager while also being an engineering manager for another 9 engineer team
- Onboarded our first developer advocate at WooCommerce and acted as a product owner and sole stakeholder over the creation of a community portal.
- Built and piloted a developer apprenticeship program in my engineering team to allow for internal mobility of our support staff that showed interest and ability in becoming engineers.
- This program has become so successful that it has been taken over as a core company initiative with an entire team backing it and we've now seen dozens of dev apprentices successfully "graduate" from the program and become engineers.
2017
Engineering Manager
Automattic · September 2017 – February 2020 · Remote
- Built an engineering team from 3 engineers to 9 engineers and 2 designers in under 12 months that managed a catalog of over 100 products.
- Introduced a release train into our workflow allowing us to scale from dozens of releases per year to over 600.
- Reduced our bug queues by 60% by providing a framework for triage, pr reviews, release management, and post-release support.
- Provided engineering leadership and technical direction during the integration of a key acquisition.
- Successfully navigated our team through multiple company reorgs while consistently maintaining the division top scores for team satisfaction in our bi-annual company surveys.
2016
Manager, Technology / Lead Software Engineer
Thomson Reuters · January 2016 – September 2017 · Carrollton, TX
- Managed a distributed team of 34 UI engineers across Dallas, Portland, and Bangalore.
- Built and ran a weekly developers forum to facilitate conversation pertinent to front-end development across the company.
- Prior to my departure this weekly forum grew in size from an average of 5 engineers to over 30.
- Oversaw the front-end development for a migration of a legacy on-premise software application to a cloud-based SaaS solution under 18 mos.
- Crafted an interview process from the ground up allowing us to conduct hundreds of interviews over a short period of time without a significant impact on our roadmap.
- Paired with the platform architecture team to ensure that our application could be deployed into a variety of environments due to fixed requirements by our sales team.
- Partnered with UX to ensure we met accessibility guidelines; partnered with QA to ensure our triage focused on the highest impact bugs; partnered with the API team to ensure that our data contracts met the needs of the front-end designs.
- Presented several talks on antifragile software practices.
2014
Online Software Engineer II
Home Depot · August 2014 – January 2016 · Irving, TX
- Worked as a full-stack engineer on the product information page which receives hundreds of millions pageviews per month
- Built a Chrome extension that facilitated add-to-carts from any website
- Built an e2e test suite with Phantom/Casper
- Rearchitected and refactored nearly all of the JavaScript for the product information page bringing down load times and providing easier ongoing maintenance
2011
Senior Web App Engineer
Koken · January 2011 – August 2014 · Remote
- Was employee #1 brought on to build a new CMS for photographers; Koken was acquired in 2015 by NetObjects
- Built the majority of the underlying Koken architecture that has allowed for extensibility through the Koken marketplace
- Built a suite of initial extensions to kick off the Koken marketplace including image galleries, lazy loaders, and preloaders
- Engineered a complex inheritance model on top of KnockoutJS to allow for a more responsive UI when doing photo manipulation in the browser
- Built an e2e test suite on top of PhantomJS & CasperJS
2006
Front-end Developer
Various Web Agencies · October 2006 – January 2011 · Remote
- Wrote ActionScript, JavaScript, CSS, PHP and HTML for top clients including: AT&T, National Breast Cancer Foundation, United Sports, Allied Waste, MAC Cosmetics, Hagar USA, and many others
- Built JavaScript widgets to add functionality to various content management systems